Parts Advisor - Canterbury -
|Job Title:||Parts Advisor - Canterbury|
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Job Description: Parts Advisor - CanterburyCompany: HCP INTERNATIONAL
Calling all Parts Advisors!
My client is in pursuit of a vibrant Parts Telesales Advisor who possesses experience within the automotive industry, whether it be trade parts experience or of that within a main dealership. All candidates are welcome to apply!
This would a fantastic transition for a highly driven and knowledgeable Parts Advisor, to take a leap and join a welcoming team. You will receive extensive support and training and company are willing to provide you with a very generous basic salary and bonus scheme in return for your efforts. This position is based in Canterbury, Kent.
Why not take a look at what you will be required to do?Handle incoming calls and customer enquiries within KPI's, using the approved greetingEnsure the proper and accurate use of all systems to search and order partsComplete all required documentation accurately and promptlyDeal with all cash and credit card transactions in line with guidelinesAchieve personal KPI's and revenue objectives with target customersAccurately identify parts to meet the customer sales requirementsUtilise all product promotions effectively to achieve specific targets setIdentify and leverage potential sales opportunities within customer baseMaintain own product knowledge and awareness of competitor activityBuild strong working relationships with customers through regular contact with them on the phone and via face to face visitsProvide a high level of service to customers - through understanding their requirements, responding to requests, progressing orders and providing expert adviceProvide timely communication to customer on their credit statusAssist, liaise with and support the team to ensure good working relationships and delivery of excellent customer serviceWork with the Parts Manager and others to achieve sales targets and provide a joined up approach to sales
In order to be successful for the Parts Telesales Advisor position, you must:Be a self-starter with a proven track record in building strong relationships and achieving sales targets in a B2B environmentBe a confident and capable communicator with proven experience of selling in a fast paced and/or telesales environmentHave a passion for providing a great customer service experienceBe able to communicate effectively and build strong relationships with all key stakeholdersHave the ability to relate well to others and work as part of a teamHave excellent verbal and written communication skills with a professional telephone manner
What is on offer for you?
A competitive basic salary between £20,000 - £22,000 basic
£3,000 on top per annum (paid monthly) based on performance (very realistic)
Monday - Friday 8am - 6pm, 1 in 3 Saturdays 8am - 1pm
21 days holiday plus bank holidaysHCP International is acting as an Employment Agency in relation to this vacancy.
Work Day: Full Time
Employment type: Permanent Job
Minimal experience: No experience
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