Flexible Audio Visual Support Technician, South London, UK - London

Company: AV Staffing Solutions
Your Application: You have not applied yet
Location: London, Reino Unido
Employer Email:
JOB DESCRIPTION
Our client designs, builds and supports innovative technology solutions that create lasting experiences for people to live, work and play. They are looking for passionate, dedicated gamechangers to join their team and to drive the future of their growth. Think you have what it takes? 
Read on...
Do you enjoy driving success in business?
Do you have an aptitude for numbers and reporting?
Do you have strong communication skills?
As a highly adaptable and motivated individual with a passion for Audio Visual, you will have the opportunity to build on your skills working at numerous client sites primarily across London on BAU and events. This is a great opportunity to develop and grow your career in a dynamic and supportive environment!
You will join a company providing cutting-edge audio visual solutions for major brands in many international territories. 
The Position:
To provide customer facing support across the Company's client business units and outside clients in the safe and correct preparation, implementation and operation of all aspects of all audio visual, video conference, display and presentation technologies. This position will provide cover, as necessary, for staff absences, periods of peak demand and to provide a service to clients requiring ad hoc and specialist support.
Key Responsibilities and Duties
Work within the Flexible Support team to provide support on client sites for general BAU AV support and events support where required.
To operate and support presentation, conference, collaboration and associated control systems.
Setting up, operating and breaking down of Audio Visual systems as per the clients' requirements.
Running the AV aspect of presentations for high profile meetings.
Conduct training and support all aspects of system operation to colleagues and clients as identified by management.
To oversee the booking, allocation and support of equipment for events and provide feedback upon event conclusion.
To assist our Field Service Technicians to diagnose and fix technical issues in order to provide the optimum system and feature availability.
What you will be doing?
Ability to review, accept and accommodate last minute changes to rotas and shift patterns.
Strong drive to continually learn and adapt to multiple clients and their technologies.
High level customer service skills to deal with both internal and external customers across multiple clients.
Positive attitude to all
situations.
Ability to adapt to new clients and to take on board new operational procedures.
Thorough operational knowledge of Audio Visual Systems and their related technical fundamentals.
Experience in IP and telephony based conferencing systems.
Experience in providing a similar service within an on-site role.
Ability to integrate fully within multiple teams at short notice, substituting for various roles within existing teams.
Be organized and flexible with the ability to approach different types of tasks during the working day.
Being able to prioritize and work under pressure is essential.
High level communication skills both verbal and written, able to communicate at all levels within an organization.
Be competent to a high level of computer literacy.
Confident in operating sound, vision and lighting desks and have the ability to deal with very high-level events, e.g. town halls events, external client meetings, webcasts, auditorium spaces, dry-hire etc.
Ability to demonstrate strong prioritizing, planning, organization and implementation skills to ensure smooth running of the operations and the successful completion of technically demanding events and projects.
Can work well under pressure and to tight deadlines.
Must be punctual and reliable.
This role will at times involve moving and lifting of equipment.
Possess a full driving license and a passport with at least 12 months' validity (with UK right to work if not a UK passport).
WORK WEEK & HOURS: 
Working hours are primarily between the core hours of 7:00am – 7:00pm (Mon-Fri) based on a 40-hour week (not including an hour lunch break) across a number of shifts as required to cover the business and are subject to short notice changes. 
There will be instances due to the nature of client events where it is expected that you will be required to work outside of these core hours and on some weekends to accommodate start and finish times.Close communication (in and out of shifts) with the Onsite Admin team within the  Global Service Desk.
Comprehensive benefits include: medical, dental, disability insurance, flex spend, 401k, Health Insurance Savings Account (HSA), Life Insurance and Vision.

Work Day: Full Time


JOB TYPE
Employment type: Permanent Job


JOB REQUIREMENTS
Minimal experience: No experience



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