Business Analyst/Consultant- Utilities - Nottingham

Company: Infosys P
Your Application: You have not applied yet
Location: Nottingham, Reino Unido
Employer Email: *********@*******.com (View email)
JOB DESCRIPTION
Job Description
The role provides broad B2C/B2B/B2M functional expertise within Utilities focusing on key areas such as Metering, Billing, Field Activities, Credit and collections for analysis and implementation of new requirements as well as support existing systems. The Business Analyst will also need to support the Senior Business Managers in performing and managing the IT systems around core business processes (end to end), which can also involve tracking/reviewing system changes, Architecture inputs, digital transformations, Security compliance and Audit relevance.

He/she will need to work closely with IT Program Managers and Architects in driving transformational programs and Automations in key focused areas to drive business changes. Requires good hands on experience as a Senior Business Analyst playing similar roles .
 
Required

•    Minimum 10+ years of Business analyst or technical Analyst with deep specialist knowledge of the Electricity and Gas Retail markets and associated software products and solutions.
•    Strong requirements management and consultative solution delivery experience
•    Strong analytical skills and support in troubleshooting any issues or incidents
•    Knowledge of current and future industry and regulatory change is important, as is a track record of finding innovative solutions to business challenges.
•    Experience in key B2C business process areas such as  pricing and costing, CRM, dumb/smart metering, data flow management, billing, collections, digital channels, demand forecasting, settlements is essential
•    Exposure to Reports in respective areas and suggest new business focussed reports driving transformations.
•    Should have excellent written and oral communication skills and interact with internal/external teams independently
•    Have flexible attitude to discuss with offshore/onshore developers in supporting tickets resolution/ implement changes.

The job responsibilities for this profile would be as follows
 
o    Ability to lead functional design and Business process in respective areas
  Work with Internal and external  stakeholders to understand and investigate feedback into the service/function/product provided
o    Effectively communicating your insights and plans to cross-functional team members and management.
o    Gathering critical information from meetings with various stakeholders and producing useful reports
o    Ability to perform gap analysis and come with the best possible solution design for a requirement suggesting any customization required
o    Perform and assist functional validation of key design/requirement
o    Suggest key inputs in applications optimization from functional standpoint
o    Produce written documentation to support your work, report on your findings and to present to stakeholders when necessary
o    Communicate key insights in day to day activities and suggest preventive measures to product/IT team
o    Strategize effectively to create new innovative methods and Automation levers on a continuous basis.
o    Monitoring deliverables and ensuring timely completion of projects.

Preferred
•    Accredited Business Analyst certification
•    Knowledge on applications configurations and implemented Customizations with new business requirements

Personal
Besides the professional qualifications of the candidates we place great importance in addition to various forms personality profile. These include:
•    Exceptional analytical and conceptual thinking skills.
•    A high degree of initiative and flexibility
•    High customer orientation
•    The ability to influence stakeholders and work closely with them to determine acceptable solutions.
•    A track record of following through on commitments.
•    Excellent planning, organizational, and time management skills.
•    Excellent verbal and written communication skills


JOB TYPE
Work Day: Full Time
Employment type: Permanent Job
Salary: Negotiable


JOB REQUIREMENTS
Minimal experience: Unspecified



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